Episode Recap

It Happens at STN: Episode 2, Season 3

The looming ARPA cliff, a critical mailroom for those suffering homelessness, and the importance of equality in sports.

PHOENIX (STN) – Are organizations ready to deal with bad news? How can leaders be prepared to guide their organizations through difficult times?

That was the recurring theme as community thought leaders addressed those questions during the October 2024 episode of ‘It Happens at STN.’

In front of a packed audience, Keys to Change leadership discussed a looming funding loss that is already forcing cutbacks, the former CEO and president of the Arizona Coyotes talked about the importance of Latinos in sports, and the STN team took an in-depth look at a critical connection between people at the Key Campus and the outside world.

Plus, Dr. Velma Trayham joined the show to discuss navigating unexpected change at the Black Chamber of Arizona, and ‘Leading in the Moment’ tried to answer the age-old question: How can an organization prepare for and survive sudden disruption?

Watch ‘It Happens at STN’ Episode 2, Season 3:

Here are the highlights from an action-packed episode of ‘It Happens at STN’:

McQuaid Mission Header

3:38-16:59

The looming ARPA cliff and loss of funds

Funds from the American Rescue Plan made available following the COVID-19 pandemic are running out. Keys to Change CEO Amy Schwabenlender and Director of Programs Richard Crews are joined by Nathan Smith, CEO of Central AZ Shelter Services (CASS), to discuss the looming financial cliff already forcing cutbacks.

17:02-19:35

Providing a critical service to keep people connected

For anyone struggling with homelessness, maintaining contact with potential employers or family is one of the keys to survival. Keys to Change Client Engagement Specialist Joe Medina takes the STN team behind the scenes of the campus mailroom to show how this critical service is organized and how it keeps people connected.

22:16-25:30

Keeping homes comfortable can be key to keeping families in them

Hundreds of families are one home repair project away from being homeless. Foundation for Senior Living’s weatherization program identifies and fixes potential problems with air conditioning, hot water, and other utilities to help make sure people can stay in their homes.

27:17-39:22

Leading through adversity requires being authentic

Dr. Velma Trayham didn’t expect to be leading the Black Chamber of Arizona. But following the untimely passing of former CEO Robin Reed, that’s exactly what she found herself doing. She joins hosts Lloyd Hopkins and Veronica Aguilar to discuss how she leads with authenticity through adversity and the important role of mentorship in professional development.

40:42-43:12

From pursuing high fashion to a career in finance

Christina Flores didn’t want to be in the financial industry, she had her heart set on fashion. She sits down to explain how a conversation with a former boss changed the course of her career and eventually led her to a leadership role at OneAZ Credit Union.

43:21-52:40

The importance of inclusivity in athletics, on and off the field

The former president and CEO of the Arizona Coyotes, Xavier Guiterrez joins ‘It Happens at STN’ to discuss launching his new venture, the ImpactX Sports Group. He explains why it is vital to have minorities involved in sports, both as athletes and the audience.

53:41-56:29

Community health is key

In her role as the Cultural Sensitivity Administrator at Mercy Care, Donna McHenry understands the community plays a huge role in the success of the people in it. She sits down to talk about the role of race in health outcomes and the legacy her grandmother left behind at Arizona State University.

56:41-1:08:30

Answering the million-dollar question

What if your company suddenly lost a million dollars? Or suddenly gained it? The leadership team from UMOM explains how organizations can be better prepared for sudden changes, the filters needed for quality problem-solving, and why building the muscles needed to answer the million-dollar question is so important.

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