PHOENIX (STN) — The May episode of âIt Happens at STNâ delivered a dynamic look at how Arizonaâs most committed leaders are reshaping systems to better serve their communities. From boardrooms to birthing rooms to walk-up welcome centers, this episode spotlighted the people challenging norms and leading with purpose.
In Leading in the Moment, UMOM CEO Jackson Fonder and COO Monique Lopez offered a behind-the-scenes look at the critical role nonprofit board members play in organizational health. They discussed how board dynamics evolve and why alignment and patience matter.
The Wellness Collective featured a sobering look at new momsâ mental health in the 12 weeks following childbirth. Dr. Saira Kalia, Michelle Lacy, and Tad Gary explored how to improve outcomes during the so-called âfourth trimesterâ and explained the urgent need for Medicaid protections and increased provider support.
After a trip to Key Campus to meet the team at the Brian Garcia Welcome Center, Amy Schwabenlender and Richard Crews from Keys to Change focused this McQuaid Mission discussion on a clear reality: Homelessness is a round-the-clock crisis, and systems need to evolve accordingly.
Plus, two powerful womenâMary Noor from Bank of America and Dr. Charnise Mooreâshared what inspires them, how they lead, and what it takes to make communities better.
Watch ‘It Happens at STN’ Episode 8, Season 3:
Here are the highlights from the May 2025 episode
4:32-15:25
Strategy, patience and alignment key to high-impact board leadership
Great boards donât happen by accident. UMOM CEO Jackson Fonder and COO Monique Lopez explain how recruiting with intention, setting expectations early, and building mission-driven alignment transform board dynamics and drive lasting community impact.
16:03-18:11
How Mary Noor builds community bridges at Bank of America
As a senior vice president at Bank of America, Mary Noor leads with authenticity and intention. Her mission: to connect passion with purpose, align communities with corporations, and remind leaders that real change begins with strong relationships and shared goals.
26:44-37:00
Finding bold solutions for postpartum mental health
In Arizona, maternal mental health is the leading cause of postpartum death. This episode of The Wellness Collective highlights efforts to close treatment gaps and support moms in the critical weeks after birth, with leaders urging statewide investment and policy protection.
38:04-40:11
Helping Arizonans thrive through health, housing, and connection
From self-described military brat to healthcare compliance pro to chief program officer, Dr. Charise Mooreâs path has been shaped by service. At AllThrive 365 (formerly FSL), she brings heart and clarity to aging services to connect people to resources in healthcare, housing, and community.
41:41-44:48
Expanding hours to better serve people in crisis
From crisis response and family reunification to basic essentials and compassionate care, the team at the Brian Garcia Welcome Center works around the clock to help individuals take their first step toward stability, dignity, and long-term housing solutions.
41:41-56:26
Homelessness doesnât keep office hours, neither should help
Amy Schwabenlender and Richard Crews of Keys to Change share how expanding Welcome Center hours to 24/7 is reshaping access to care, influencing partner organizations, and redefining service delivery models to end homelessness.
